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Sharing of Best Practices Conference in Tulsa!
September 25, 2014 @ 8:30 am - 1:00 pm
Save the Date….
The Sharing of Best Practices Conference is intended to provide attendees opportunities to learn best practices from other Oklahoma companies and organizations that are widely considered to be role models in their respective industries. You’ll have the opportunity to learn the latest insights into how to drive performance excellence, including the techniques to position yourself for breakthrough performance. Conference sessions will focus on a variety of topics ranging from workforce and customer focus and more. Conference agenda listed below:
8:30am Opening Remarks
8:40am Opening Session – Moments Matter with Pete Winemiller, Senior VP Guest Relations, NBA’s Oklahoma City Thunder
9:40am Networking Break
9:50am Lightning Round #1: Creating a Workforce that Ensures Customer Engagement & Satisfaction
Mike Thornbrugh, Manager of Government & Public Affairs, QuikTrip
Jerry Floyd, General Manger of the Creek RiverSpirit Casino
Lisa Muller, Asst. Superintendent, Jenks Public Schools
10:40am Networking Break
10:50am Lightning Round #2: Connecting the Dots: Establishing a Systems-Based Management Approach
Matt Pivarnik, COO, Tulsa Regional Chamber of Commerce
Steve Hodlin, VP of Performance Excellence, Video Gaming Technologies
Terry May, CEO & President of MESA
11:40am Networking Break & Lunch Opens
Speaker Introduction – Mike Neal, Tulsa Regional Chamber of Commerce
Keynote Speaker –Elliot Nelson, The McNellie’s Group,
Putting Your People First
*Lunch is included with registration.
**About the Foundation – The Oklahoma Quality Foundation (OQF) is a membership-based non-profit helping Oklahoma organizations to increase performance excellence, address key business issues and improve the state’s business climate through workshops, conference and the Oklahoma Quality Awards.